Back
Design Thinking Espresso
Joel Ng (Mr)
7 hours
*The fee is inclusive of prevailing GST and subject to changes.
Course Dates
For groups of at least 15 people, customised run dates are available, contact us for more details.
Training hours: 9am - 4pm
Assessment hours: 4pm - 5pm
No Schedules Available.
Notice:
What Is This Session About?
1. How we usually solve problems and innovate - Highlights the common blindspots through cheeky video illustrations and a quirky quiz.
2. Quick overview of Design Thinking - Introducing the 4 key stages which define every Design Thinking journey.
3. Get to know the person - What's Design Thinking without the persona? Be surprised by all the appearance of mystery personas and unravel their identities through in-depth interviews.
4.Identify needs and preferences - Mystery personas are plunged into bizarre and unexpected scenarios. Use Design Thinking to help them meet their needs, thereby enjoying a pleasant experience!
5. Generate ideas - Peer into the secret art of effective brainstorming, applying simple tools that even a little child can use!
6. Prototype and test the idea - Building mockups for dummies! 100% hands-on fun in visualising your best ideas in the powerful and intimate ways.
7. The pitch of your life - The show must go on - Lights, camera, action! If a design solution is not communicated clearly and convincingly.
What Does The Session Cover?
Acquire knowledge on:
- The blindspots are you usually guilty of when solving problems and innovating, and making an effort not to repeat those mistakes.
- What Design Thinking is all about and how it applies to your work/life.
- The main crux of Design Thinking e.g. Empathy
- The common tools in Design Thinking i.e. Persona Map, Journey Map, Brainstorming Techniques and Prototyping Methods
Acquire skills on:
- Applying empathy throughout the Design Thinking process
- Preparing interview questions
- Conducting interviews
- Plotting and Producing the Persona Map (digital/physical copy)
- Plotting and Producing the Journey Map (digital/physical copy)
- Applying brainstorming techniques
- Applying prototyping techniques
- Pitching your ideas to key stakeholders
Assessment:
Formative Assessment(s) (Assignments/Presentations/Practical Performances)
Completion:
Upon 100% attendance and meeting Assessment requirement, learners will receive a Certificate of Participation from IAL (& other partners where applicable)
Who Is It Suitable For?
- Adult Education: Individuals involved in learning facilitation, courseware development, learning technology design, learning consultancy, development of learning solutions, and curriculum leadership.
- Learning Management: Individuals involved in learning support, product development, and learning systems management.
- Learning and Development: Individuals involved in Train the Trainers (TTT) workplace learning and learning for adults in any industry
Course Funding and Policies
About the Speaker
Joel Alexander Ng (Mr)
Master Trainer | GRASP Guru International
Joel Alexander Ng is CEO and Master Trainer of GRASP Guru International. He is also Senior Partner for Disruption Management with Lim-Loges and Masters, and Programme Facilitator for Design Singapore Council’s School of X.
He was the former Innovation Lead at Singapore's Ministry of Home Affairs, and later Senior Business Analyst for Service Design at the Government Technology Agency (GovTech).
Joel is an IDEO-U certified design thinking practitioner with more than 20 years of international experience. His key clients include SIA, HP, LG, The Ascott, Murata Electronics, Fujifilm, OCBC, PSA and SMRT, among others. He helps organisations drive innovation culture through changing mindsets, embracing innovation tools and focusing on practical application.
He is the author of Innovation within GRASP™ – the Ultimate Cheatbook for Innovative Solutioning, and has led several national programmes and maker groups to tackle complex issues in digital transformation, finance, engineering, logistics, transport, security, socio-community communities and education.
